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Support

Help with your report, purchase, account access, refund, or privacy request.

Email support

Email us at [email protected]. We are a small team and read every message.

For faster help, include the report ID shown in your report and, for a purchase or account-access question, the email address used at Stripe Checkout. Do not send full card numbers, bank credentials, passwords, or government ID documents.

Billing and refunds

Eligible paid Quote Check reports are covered by the 14-day money-back guarantee shown at purchase. The quickest way to request a refund is from the report or your dashboard. If you cannot access either, email support with your purchase email and report ID.

Report and technical help

When reporting a problem, tell us:

  • what you were trying to do and what happened;
  • the report ID, if one exists;
  • the device and browser you used; and
  • the exact error message or a screenshot with personal details removed.

Privacy requests

Use the same support email to request access, correction, deletion, or a copy of your personal information, or to withdraw optional product-improvement consent. Please write “Privacy request” in the subject line. We may need to verify your identity before completing a request. See our Privacy Policy for details.